CITY OF FORT WAYNE`S 311 CALL CENTER RECEIVES NATIONAL AWARD
(World News Science)

April 27, 2017 - The City of Fort Wayne`s 311 Call Center received the Game Changer Award, presented by Oracle Service Cloud at this week`s Modern Customer Experience Conference hosted by Oracle in Las Vegas. Fort Wayne was recognized for achieving game-changing results as a support organization through the use of the Oracle Service Cloud. Specifically, the City`s 311 Call Center was awarded for providing quality experiences to its customers...